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We know how important affordable health cover is to you. So we regularly review the way we work to see where we can be more efficient, progressive, and competitive with other health funds.
We're tackling increasing healthcare costs in a number of ways:
- Working closely with the government on policy reform to reduce costs in heath care.
- Investing in primary care programs for people with chronic conditions to help them stay out of hospital.
- Partnering with the healthcare sector to support better health outcomes for members.
- Developing a number of community programs that help Aussies get healthy and stay healthy like Free + Active.
We want you to make the most of your cover, so did you know as a Medibank member you can:
- chat online with one of our friendly team members about your policy
- Access a wide range of offers and discounts, find out more about member benefits
- member discounts on Medibank Pet Insurance and Travel Insurance.
And depending on what's included in your policy (check your cover summary to find out more), you may also be able to access the following:
Members with Extras cover
- 100% back on up to two dental check-ups at a Members’ Choice Advantage dentist every calendar year, including x-rays. 2 month waiting period applies.1
- 100% back on optical items like frames, prescription glasses, contacts and more at all recognised providers, up to your annual limits.2
Members with Hospital cover
- 24/7 Medibank Mental Health Phone Support - talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week.3
- Hospital Assist - personalised phone support before and after a stay, digital info packs, access to the 24/7 Medibank Nurse phone service and our Procedure Cost Estimator.
Members with Hospital and Extras cover
- Unlimited emergency ambulance4
- Accidental Injury Benefit - you’ll be eligible for Gold level hospital benefits if you have an Accident, regardless of your level of hospital cover.5
Have questions?
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
086.
We are open on Sundays.
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We'll have someone call you soon to help with any questions you have.
Or, check out our FAQs and guides to help get you started.