24/7 emergency assistance
Our team of experienced doctors, nurses, travel consultants and case managers are here for you, 24/7.
If you need help finding appropriate medical treatment or you need to be medically evacuated, replacing lost travel documents or credit cards, our emergency assist team will help you out.
If you need emergency assistance please call +61 2 8907 5672
International travel insurance
Comprehensive cover including overseas medicaland hospital expenses2, luggage and personal effects3, and travel delays and cancellations.4
Things you should know
* - Aus. res. 18+ only. Starts: 18/10/18 12:01 am AEDT. Ends: 16/12/18 at 11:59 pm AEDT. To enter, purchase a Medibank travel insurance policy during the promotional period. If multiple people specified on Medibank travel insurance policy, only the first adult stated on the Certificate of Insurance will be entered into the draw. Policy must not be cancelled at time of draw to be eligible. Draw: 2:30 pm AEDT 14/01/19, L4/411 Collins St, Melbourne VIC 3000. Prize: 1 x Round the World economy class flights for two (2) adults travelling together and departing from the winner’s nearest capital city to the winner’s choice of up to 4 continents (inclusive of Australia). Prize valued up to $10,000. Winners published in The Australian on 21/01/19. Promoter: Medibank Private Limited ABN 47 080 890 259, L1/720 Bourke St, Docklands VIC 3008. See full Terms and Conditions. ACT Permit No. TP 18/01534, NSW Permit No. LTPS/18/26910 and SA Permit No. T18/1406.
~ - Subject to approval
1 - Cover is limited to a maximum duration of up to 30, 45 or 60 days for international trips or 15 or 30 days on domestic trips depending on the duration choice you make
2 - Medical cover will not exceed 12 months from the onset of the illness or injury. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.
3 - Item limits apply. See page 11 Combined FSG/PDS for more information.
4 - Conditions apply to cancellation cover. Only applies to the International Comprehensive and Domestic policies. Reduced limits may apply for customers 70 years or over.
Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 who issues the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please review your own needs and consider the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.