We’re here to help and support you

Get help and information for your most common questions, including logging in, how to claim, making the most out of your health insurance, and dental and ambulance services.

How can we help you?

How-to guides

Simple step-by-step instructions on how to register/login, update your details, and lots more.           

Claiming guides

Learn how to claim for your services, including ambulance, hospital, and medical.                    

Dental information and claims

Learn about dental services and how to claim for them.

Security and Privacy

Keeping your personal and health information safe is important to us. Learn what we’re doing, and what you can do, to keep your personal and health data safe.

Support by category

Support for other products


My Medibank app

Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*