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Existing members

Please call us on

(AEST/AEDST)

132 331

Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed

Send mail to

Medibank
GPO BOX 9999
(Your capital city)

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24/7 help on hand

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24/7 Medibank Nurse

Medibank members with hospital cover can call anytime for advice.

1800 644 325

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24/7 chat online

Chat to our friendly staff online anytime for advice and help with your health cover.

Additional members services

Members' Choice providers

Find Members' Choice providers, hospitals and GapCover doctors.

Find a provider

Questions?

We can answer any questions you may have about your health cover. Simply log in to the My Medibank area.

Member services

Health Advice Line Webchat

Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available for a trial period, Monday to Friday 10am to 4pm AEST for all members with Hospital Cover.

Corporate sales

Company health plans

For employers: promote a happy, healthy workforce.

1300 763 422

Join a plan

For employees: join your company's health plan.

131 680

Limited agents

Interested in becoming a limited agent for Medibank?

For health care providers

All enquiries except HCP returns.

Other services

Pet insurance

For claims and general enquiries.

Contact Pet Insurance

Life insurance

For a quote and general enquiries.

Contact Life Insurance

Travel insurance

For worldwide cover.

Contact Travel Insurance

~Not available in all areas.