Want to talk to someone?
New members
Please call us on
(AEST/AEDST)
Mon - Fri 8am - 10pm
Saturday 9am - 10pm
Sunday 9am - 10pm
Calling from overseas
Existing members
Please call us on
(AEST/AEDST)
Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, closed.
Send mail to
Medibank
GPO BOX 9999
(Your capital city)
24/7 help on hand
24/7 Health Advice Line
Medibank members with hospital cover can call anytime for advice.
Additional members services
Members' Choice providers
Find Members' Choice providers, hospitals and GapCover doctors.
Questions?
We can answer any questions you may have about your health cover. Simply log in to the My Medibank area.
Health Advice Line Webchat
Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available for a trial period, Monday to Friday 10am to 4pm AEST for all members with Hospital Cover.