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New members
Please call us on
(AEST/AEDST)
Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, 8am - 8pm excluding 26 January
Existing members
Please call us on
(AEST/AEDST)
Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed
Send mail to
Medibank
GPO BOX 9999
(Your capital city)
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24/7 help on hand
Additional members services
Members' Choice providers
Find Members' Choice providers, hospitals and GapCover doctors.
Questions?
We can answer any questions you may have about your health cover. Simply log in to the My Medibank area.
24/7 Medibank Nurse Webchat
Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available 24 hours a day, seven days a week for all members with Hospital Cover.