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Health Insurance
Member Services
My Medibank App
Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*
Member Enquiries
Phone 132 331
Login to My Medibank
Opening hours
Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed
24/7 Medibank Nurse Support
Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available 24 hours a day, seven days a week for all members with Hospital Cover. ~
Phone 1800 644 325
Login to My Medibank
Members' Choice Providers
Find Members' Choice providers, Members' Choice hospitals and GapCover doctors.
Protect your personal information
If you've experienced domestic violence or identity theft, or are concerned about the security of your account, perhaps we can help.
Read more on how to protect your personal and sensitive information.
Provider Help Desk
If you are a provider, please contact us on www.medibank.com.au/providers/messaging to speak to one of our provider team experts OR you can call us on 1300 130 460
Other insurance
Feedback & Fraud
Contact us by mail
Send mail to
Medibank
GPO BOX 9999
(your capital city)
Feedback & Complaints
Things you should know
~ OSHC members should call the Student Health & Support Line on 1800 887 283
* Some claims, like paper based, may take longer to update. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
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Have questions?
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
086.
We are open on Sundays.
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Or, check out our FAQs and guides to help get you started.