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134 190

Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed

Existing members

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132 331

Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed

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24/7 help on hand

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24/7 Medibank Nurse

Medibank members with hospital cover can call anytime for advice.

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24/7 chat online

Chat to our friendly staff online anytime for advice and help with your health cover.


Additional members services

Members' Choice providers

Find Members' Choice providers, hospitals and GapCover doctors.


We can answer any questions you may have about your health cover. Simply log in to the My Medibank area.

24/7 Medibank Nurse Webchat

Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available 24 hours a day, seven days a week for all members with Hospital Cover.

Corporate sales

Company health plans

For employers: promote a happy, healthy workforce.

1300 763 422

Join a plan

For employees: join your company's health plan.

131 680

Limited agents

Interested in becoming a limited agent for Medibank?

For health care providers

Provider Self Service enquiries

Currently only available for gap cover specialists.

Medical enquiry line

1300 130 460

Members' choice providers

1300 720 165

Non Members' Choice providers

1300 654 887


132 230

All enquiries except HCP returns.

Other services

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Pet insurance

For claims and general enquiries.

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Life insurance

For a quote and general enquiries.

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Travel insurance

For worldwide cover.