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Medibank members with hospital cover can call anytime for advice.
Chat to our friendly staff online anytime for advice and help with your health cover.
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We can answer any questions you may have about your health cover. Simply log in to the My Medibank area.
Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available for a trial period, Monday to Friday 10am to 4pm AEST for all members with Hospital Cover.
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If you are eligible for Medicare, the government may pay a percentage of your cover premium as a
rebate. This is called the Australian Government Rebate (AGR). Under the AGR, the rebate amount
depends on your age and income.
Family income incl de facto & single parents
This is your income for Medicare Levy Surcharge purposes which is different to your
"taxable income". For more information please visit privatehealth.gov.au. Please also
note the family income threshold is increased by $1500 for each dependent child
after the first.
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