24/7 emergency assistance
Our team of experienced doctors, nurses, travel consultants and case managers are here for you, 24/7.
If you need help finding appropriate medical treatment or you need to be medically evacuated, replacing lost travel documents or credit cards, our emergency assist team will help you out.
If you need emergency assistance please call +61 2 8907 5672
|Overseas Medical & Hospital Expenses||X||$Unlimited6||$Unlimited6|
|Cancellation & Amendments||$Unlimited8||X||$Unlimited8|
|Luggage and Personal Effects||$8,0004||X||$8,0004|
|Rental Car Insurance Excess||$3,000||X||$4,000|
|Travel Delay Expenses||$2,000||X||$2,000|
|Hospital Cash Allowance||X||X||$5,000|
|Loss of Income||$2,0005||X||$10,0005|
Money Back Guarantee: Receive a full refund if you change your mind within 15 working days of the date of purchase, as long as you’ve not yet made a claim or departed on your journey.
Things you should know
* - Aus. res. 18+ only. Starts: 18/10/18 12:01 am AEDT. Ends: 16/12/18 at 11:59 pm AEDT. To enter, purchase a Medibank travel insurance policy during the promotional period. If multiple people specified on Medibank travel insurance policy, only the first adult stated on the Certificate of Insurance will be entered into the draw. Policy must not be cancelled at time of draw to be eligible. Draw: 2:30 pm AEDT 14/01/19, L4/411 Collins St, Melbourne VIC 3000. Prize: 1 x Round the World economy class flights for two (2) adults travelling together and departing from the winner’s nearest capital city to the winner’s choice of up to 4 continents (inclusive of Australia). Prize valued up to $10,000. Winners published in The Australian on 21/01/19. Promoter: Medibank Private Limited ABN 47 080 890 259, L1/720 Bourke St, Docklands VIC 3008. See full Terms and Conditions. ACT Permit No. TP 18/01534, NSW Permit No. LTPS/18/26910 and SA Permit No. T18/1406.
1 - Cover is included for your children or grandchildren identified on the Certificate of Insurance and travelling with you on your Journey is included in the policy provided they are not in full time employment, are financially dependent on you, and they are under 21 years of age.
2 - Money back guarantee if you cancel your policy within 15 business days of purchase provided you have not made a claim or travelled on the policy.
3 - Automatic cover for a limited number of pre-existing conditions outlined in the Combined FSG/PDS. All other pre-existing conditions need to be disclosed at the time of application. Cover is not guaranteed and subject to a medical assessment.
4 - Item limits apply. See page 11 of Combined FSG/PDS for more information.
5 - Maximum liability collectively for sections Loss of Income, Personal Liability and Accidental Death is $10,000 on the Domestic Plan and $25,000 on the International Comprehensive Plan. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.
6 - Medical cover will not exceed 12 months from the onset of the illness or injury. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.
7 - Limits apply. See pages 41-43 of Combined FSG/PDS for more information. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.
8 - Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.
Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.