COVID-19 has been declared a 'known event' since 23 January 2020. Find out more about how this impacts your policy. 

Where are you travelling to?

You will need to choose/enter the main destination/country based on where you will spend the most time on your Journey.

Travelling to the Americas or Africa?

 If you’ll be spending 20% or more of your trip in the Americas or Africa, you must enter and select “Anywhere in the world” or enter and select a country of the Americas or Africa (no matter where you are going before or after).  

When is your trip?

Enter the dates you leave home and arrive home. Consider time differences/zones and travel times.

Enter the current age of each traveller including the Accompanied Children.

Adult means all travellers 21 years of age and over, or travellers who are under the age of 21 who either work full-time or are not travelling with a parent, grandparent or legal guardian. Accompanied Children means your children or grandchildren travelling with you on the journey, provided they are not in full-time employment, they are financially dependent on you and they are under the age of 21 years.

Simply decide what you want to have cover for, select your inclusions, and enjoy a relaxing trip knowing you’re prepared for the unexpected.

International Comprehensive

Cover for medical and dental emergencies, plus inclusions for unforeseen cancellations and valuables like laptops and cameras.

  • 24-hour emergency assistance
  • Choice of policy excess levels
  • Cover for children1
  • 21 day cooling off period2
  • Cover for some existing medical conditions3

International Medical only

Cover for medical and dental emergencies while you’re overseas.

  • 24-hour emergency assistance
  • Choice of policy excess levels
  • Cover for children1
  • 21 day cooling off period2
  • Cover for some existing medical conditions3

Domestic Travel Insurance

Cover for cancellations, amendments and delays, plus up to $5,000 towards any rental car insurance excess for rental car damage or theft.

  • 24-hour emergency assistance
  • Cover for children1
  • 21 day cooling off period2
  • Cover for some existing medical conditions3

More than one trip a year?

A Medibank Annual Multi-Trip policy is great if you’re away from home a lot. It gives you comprehensive cover for every international trip you take within a year, up to the duration you’ve selected.

24/7 emergency assistance

Our team of experienced doctors, nurses, travel consultants and case managers are here for you, 24/7.

If you need help finding appropriate medical treatment or you need to be medically evacuated, replacing lost travel documents or credit cards, our emergency assist team will help you out.

If you need emergency assistance please call +61 2 8907 5672

All Medibank Travel Insurance policies include

Icon Emergency

24/7 emergency assistance

Australian based team to help with medical emergencies, lost or stolen baggage around the clock.

Icon Excess-level

Choice of policy excess level

Lower the cost of your policy by selecting the excess level you wish to pay when making a claim.

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Free cover for children

Cover for accompanying children or grandchildren under 21¹

Inclusions and annual limits

See table below for a list of inclusions and annual limits across our available travel insurance policies.

Inclusion Domestic International
Medical
International
Comprehensive
Overseas Medical & Hospital Expenses X $Unlimited6 $Unlimited6
Additional Expenses $10,0007 $Unlimited7 $Unlimited7
Cancellation & Amendments $Unlimited8 X $Unlimited8
Luggage and Personal Effects $8,0004 X $15,0004
Rental Car Insurance Excess $5,000 X $6,000
Travel Delay Expenses $2,000 X $2,000
Hospital Cash Allowance X X $5,000
Loss of Income $2,0005 X $10,0005
Permanent Disability $10,0005 X $25,0005
Accidental Death $10,0005 X $25,0005
Personal Liability $5,000,000 $5,000,000 $5,000,000

21 day cooling off period: Receive a full refund if you change your mind within 21 days of the date of purchase, as long as you’ve not yet made a claim or departed on your journey. 

Planning bigger adventures?

Medibank Travel Insurance lets you add cover for additional scenarios. So if you're hitting the slopes or cruising the open road, we'll have your back.

Icon Luggage

Extra luggage limits

Increased cover for luggage and personal items of value.

Icon Snow Sports

Add winter sports

Cover for activities like skiing, snowboarding or sledding.

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Add cruise cover

Cruise cover is a mandatory add-on if you're travelling on a multi-night cruise.9

Icon Motorcycle

Add Motorcycle/Moped

Cover for motorcycle or moped riders or passengers.10

Things you should know

Cover is included for your children or grandchildren identified on the Certificate of Insurance and travelling with you on your Journey is included in the policy provided they are not in full time employment, are financially dependent on you, and they are under 21 years of age.

21 day cooling off period applies if you cancel your policy within 21 days of purchase provided you have not made a claim or travelled on the policy. 

Automatic cover for a limited number of pre-existing conditions outlined in the Combined FSG/PDS. All other pre-existing conditions need to be disclosed at the time of application. Cover is not guaranteed and subject to a medical assessment.

Item limits apply. See the Combined FSG/PDS for more information.

Maximum liability collectively for sections Loss of Income, Personal Liability and Accidental Death is $10,000 on the Domestic Plan and $25,000 on the International Comprehensive Plan. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.

Medical cover will not exceed 12 months from the onset of the illness or injury. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.

7 Limits apply. See the Combined FSG/PDS for more information. Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.

Reduced limits may apply for customers 70 years or over. Limits will be shown on the Certificate of Insurance.

You must take out an International Plan and add on Cruise cover if you’re travelling on a domestic or international multi-night cruise to have any cruise related claims. Unless your cruise is entirely within Australia (e.g. a multi-night cruise on the Murray River) in which case a Comprehensive Domestic plan may be purchased and no cruise cover add-on is required.

10 Conditions and exclusions apply, please read the Combined FSG/PDS for more detail.

Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.

Have questions?

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