Contact us

Medibank Travel Insurance

Travel Insurance sales

134 190

Mon - Fri  8am - 8pm
Saturday  9am - 4pm


Existing policy enquiries

Within Australia 1300 362 544

From overseas +61 2 8907 5020

Mon-Fri   8am - 8pm
Saturday  9am - 4pm
Sunday    10am - 3pm 



Post:        Medibank Travel Insurance

                c/o Travel Insurance Partners

                PO Box 168

                North Sydney, NSW 2060


Claim enquiries

Lodge a claim online

1300 362 544

Claim enquiries

Medibank Travel Insurance

c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060

Existing medical conditions

Please email

Medibank Travel Insurance

c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060

24hr emergency assistance

When travelling Overseas Emergency Assistance is just a phone call away.

New Zealand:                       0800 284 346

United Kingdom (UK):          0800 096 8821

United States (US):               1 855 802 3392

Canada:                                1 855 802 3392

Other countries

From all other countries and if you are experiencing difficulties from one of the numbers listed, please call reverse charge via the operator: +61 (2) 8907 5672.

Charges may apply if calling from a pay phone or mobile phone.

Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit

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