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Why choose Medibank Pet Insurance?
Up to 80% back
Receive up to 80% back on eligible vet bills based on your level of cover.¹
Your pet, your vet
With Medibank Pet insurance, you can pick any vet to treat your pet.2
We process 97% of claims within 5 days³
Last year we paid out over $28 million to our pet insurance customers.4
Multiple pets discount
5% off for any additional pets covered.
This is a brief summary only - for full terms and conditions, limitations and exclusions, please read the Product Disclosure Statement (PDS) for full details.
Select a cover that suits you
Medibank Pet Insurance offers three levels of cover for your pet’s medical expenses, including Emergency Pet Care. We provide cover for cats and dogs and once they're insured, your pet can be covered for life.

Essential Pet Care
Great value cover for accidents and illness.
Key features
- Specified Accidental Injury and Illness Cover
- $4,000 annual benefit limit
- Up to 70% back on eligible Vet bills
- $0 or $100 excess options
- From 8 weeks old with no upper age limit
Read the Product Disclosure Statement for full product terms.

Ultimate Pet Care
Top comprehensive cover with optional routine and preventive care.
Key features
- Specified Accidental Injury and Illness Cover
- $15,000 annual benefit limit
- Up to 80% back on eligible Vet bills
- $0, $100 or $200 excess options
- From 8 weeks until 9 years old (at the time of application)
Read the Product Disclosure Statement for full product terms.

Emergency Pet Care
Cover for high value vet bills on specified accidental injuries and specified illnesses.
Key features
- Specified Accidental Injury and Specified Illnesses only
- $8,000 annual benefit limit
- Up to 80% back on eligible Vet bills
- $0, $100 or $200 excess options
- From 8 weeks until 9 years old (at the time of application)
Read the Product Disclosure Statement for full product terms.
Please note: Waiting periods apply. Pre-existing conditions are not covered covered (conditions that have been treated, diagnosed or shown symptoms or signs prior to insurance or in the applicable waiting period). Some conditions are eligible for review after an 18-month period – refer to your policy terms and conditions and general exclusions for more information. Please see the Product Disclosure Statement (PDS) for terms, conditions and any exclusions. Product features effective 15 April 2021, for policies sold before this date (Bronze, Silver and Gold Paw) please contact 13 23 31 or click here for a copy of the PDS and SPDS.
Want to compare our cover options?
With three different cover options, you'll find one to suit your fur-family’s needs. Our comparison table outlines the key differences between our plans, so you can choose a pet insurance policy that suits their age and lifestyle.
Finding the right cover for your pet
Have peace of mind knowing your pet will be looked after should the unexpected happen. We have three plan options to cover the following so contact us to help you find the right cover for your pet.
Specified accidental injury
Injuries resulting from events like car accidents and snake bites.
lllnesses (or Specified lllnesses)
Illnesses including arthritis and a range of other conditions5.
Optional routine & preventative care
Vet treatments such as vaccinations, de-sexing and micro-chipping.
Cancer treatment
Common cat and dog cancers like lymphoma and squamous cell carcinoma.
At Medibank we understand how much you love your pet
Medibank Pet Insurance allows you to keep your best friend healthy, and make the decisions that will save their life.

Taking care of your pet's health
We've worked with pet experts to provide the best advice for looking after your best friend.
Things you should know
¹ Subject to applicable annual limits, sublimits and excess payments. For our Ultimate and Emergency Pet Care products, you can claim up to 80% of eligible vet costs. For our Essential Pet Care product, you can claim up to 70% of eligible vet costs.
² Licenced Australian Vets only, other than yourself.
3 Once all required claims documentation has been received.
4 Based on claims data for 2021.
5 Refer to your Product Disclosure Statement (PDS) to see what’s covered under each plan.
Medibank Pet Insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089. Terms, conditions, waiting periods and exclusions apply. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at medibank.com.au/pet-insurance
* Offer ends 11.59PM AEST on 14 September 2022. Offer provides a 16% discount on the first year's premiums only (which is inclusive of the standard 10% Medibank and ahm health member discount). Medibank and ahm health members save 10% every subsequent year. Offer only applies to new policies purchased using the promo code SAVE16. Eligibility criteria applies for Medibank Pet Insurance. Not available with any other offer with the exception of a 5% discount for additional pets. Excludes ahm and Medibank staff members.
Have questions?
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