Useful Documents

Target Market Determinations and Combined Financial Services Guide and Product Disclosure Statements

 

Current Medibank Plans:

Pet Protect, Pet Plus, and Pet Max

For new policies purchased on or after 30 August 2023, and for policies renewing on or after 27 September 2023.

  • TMD – Pet Protect, Pet Plus, and Pet Max – available via online, call centre and retail stores 
  • TMD – Pet Protect and Pet Plus – only available and distributed via call centre for renewing customers.

Previous Medibank Plans:

(not available for purchase)

Emergency Pet Care, Essential Pet Care, and Ultimate Pet Care

For Essential Pet Care and Ultimate Pet Care policies purchased before 29 August 2023.

For Emergency Pet Care policies purchased before 1 February 2023.

  • PDS – Medibank Emergency Pet Care, Essential Pet Care and Ultimate Pet Care (EFFECTIVE DATE 5 OCTOBER 2021)
  • Supplementary PDS – Medibank Emergency Pet Care, Essential Pet Care and Ultimate Pet Care (EFFECTIVE DATE 30 AUGUST 2023)
  • Supplementary FSG – Medibank Emergency Pet Care, Essential Pet Care and Ultimate Pet Care (EFFECTIVE DATE 30 AUGUST 2023)
  • Supplementary FSG – Medibank Emergency Pet Care, Essential Pet Care and Ultimate Pet Care (EFFECTIVE DATE 4 FEBRUARY 2022)
  • TMD – Medibank Emergency Pet Care, Essential Pet Care and Ultimate Pet Care (EFFECTIVE DATE 30 AUGUST 2023)

Accident Injury & Illness, Bronze Paw, Silver Paw, and Gold Paw Cover

For Accident Injury & Illness policies purchased before 29 August 2023.

For Bronze Paw, Silver Paw, and Gold Paw Cover policies purchased before 22 October 2015.

  • PDS – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 22 OCTOBER 2015)
  • Supplementary FSG – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 30 AUGUST 2023)
  • Supplementary FSG – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 4 FEBRUARY 2022)
  • Supplementary PDS – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 5 OCTOBER 2021)
  • Supplementary PDS – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 15 APRIL 2021)
  • Supplementary PDS – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 30 JUNE 2019)
  • Supplementary PDS – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 11 NOVEMBER 2017)
  • TMD – Accident Injury & Illness, Bronze Paw, Silver Paw and Gold Paw Cover (EFFECTIVE DATE 30 AUGUST 2023)

Useful Forms

Things you should know

Pet Insurance

Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank).

Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank.

Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.