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Health Insurance
Sales
Phone 1300 986 850
Opening hours
Monday to Friday
8am - 8pm (AEST)
Saturday
9am - 4pm (AEST)
National Public Holidays
Closed
Member Support
Phone 1300 497 462
Login to My Medibank
Opening hours
Monday to Friday
8am - 8pm (AEST)
Saturday
10am - 2pm (AEST)
Sunday, Closed
National Public Holidays, Closed
Member Services
My Medibank App
Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*
Members' Choice Providers
Find Members' Choice providers, Members' Choice hospitals and GapCover doctors.
24/7 Medibank Nurse Support
Medibank health insurance members can speak to a registered nurse about their health concerns, at no extra cost.1 Anytime of the day or night.
Phone 1800 644 325
Login to My Medibank
Protect your personal information
If you've experienced domestic violence or identity theft, or are concerned about the security of your account and want to better protect your personal and sensitive information, we can help. Visit the pages below to learn more.
Hardship line
If you are in a unique or vulnerable situation and want to discuss hardship support.
Phone 1300 505 876
Opening hours (AEST)
Monday to Friday, 8am - 8pm
Saturday, 10am - 2pm
Sunday, closed
Providers
If you are a hospital, medical, or ancillary provider.
Phone 1300 130 460
Web messaging
More ways to connect
Opening hours (AEST)
Monday to Friday, 9am - 5pm
Other insurance
Feedback & Fraud
Contact us by mail
Send mail to
Medibank
GPO BOX 9999
(your capital city)
Things you should know
1 OSHC members can call the Student Health & Support Line on 1800 887 283.
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