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Emergency assitance whilst travelling
Every Medibank Travel Insurance policy comes with 24 hour emergency assistance.
Our team of experienced doctors, nurses, travel consultants and case managers are ready to help you 24 hours a day, 365 days a year. We can help if you need support finding appropriate medical treatment, if you need to organise medical evacuation, or if you require assistance replacing lost travel documents and credit cards.
Things you should know
1 21 day cooling off period applies if you cancel your policy within 21 days of purchase provided you have not made a claim or travelled on the policy.
2 Item limits and sub-limits apply. See the Combined FSG/PDS for terms, conditions and more information.
3 Conditions apply to cancellation cover. Sub-limits apply.
4 Limits apply. See the Combined FSG/PDS for terms, conditions, exclusions and more information.
5 Cover is limited to a maximum duration of up to 30, 45 or 60 days for international trips or 15 or 30 days on domestic trips depending on the duration choice you make.
6 See the PDS/FSG for the full details of what is and isn't covered. Limits, sub-limits, exclusions and conditions apply.
7 Medical cover will not exceed 12 months from the onset of the illness or injury. Medical evacuation cover subject to claim approval.
8 Cover on the policy is included for your children or grandchildren identified on the Certificate of Insurance and travelling with you on your Journey provided they are not in full time employment, they are financially dependent on you.
9 Subject to approval.
10 Limits apply. See the Combined FSG/PDS for more information. Limits will be shown on the Certificate of Insurance.
11 Maximum liability collectively for sections Loss of Income, Personal Liability and Accidental Death is $25,000 on the International Comprehensive Plan. Limits will be shown on the Certificate of Insurance.
Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit medibank.com.au/travel-insurance/help/
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