Why Medibank Travel Insurance?

After the year we’ve had, we could all do with a holiday. If you’re planning a trip within Australia or New Zealand, our new COVID-19 travel insurance benefits can help you relax and enjoy your much-needed break even more. 

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Overseas medical costs

Get cover for the cost of overseas medical treatment and ambulance transportation if you’re diagnosed with COVID-19 by a qualified medical practitioner on your trip.

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Pre-trip cancellation

Cover for cancellation costs if you or your travel partner is diagnosed by a qualified medical practitioner with COVID-19 and can no longer travel. Includes quarantine if you’re classified as a close contact of a person diagnosed with COVID-19.

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On-trip cancellation

Cover for in case your accommodation is shut down because of a COVID-19 outbreak on the premises. Includes the closure of select destination activity venues, such as a ski venue, theme park or theatre. 

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Additional expenses

A sudden change of plans means additional expenses. Get cover for a variety of additional costs if your trip is cut short or needs to change due to certain COVID-19 outbreak.

Here’s what we cover

No matter how well you plan for a trip, sometimes things can go wrong. To put your mind at ease, take a look at the benefits we’ve added to our travel insurance policies below.

Cover for pre-trip and on-trip cancellation and amendment costs related to COVID-19

  • If you’re diagnosed by a qualified medical practitioner with COVID-19 and can no longer travel.
  • If you’re directed by a local public health authority into a period of quarantine because you’re classified as being a close contact of a person diagnosed with COVID-19 and you can no longer travel.
  • If you need to amend or cancel your trip because your non-travelling relative or business partner in Australia or New Zealand is diagnosed with COVID-19 by a qualified medical practitioner and the level of infection is life-threatening.
  • If your travel partner is diagnosed with COVID-19 by a qualified medical practitioner and can no longer travel and you no longer wish to travel as a result.
  • Or, if your travel partner can no longer travel because they have been directed by a health authority into quarantine and you no longer want to travel as a result.
  • If your host in Australia or New Zealand is diagnosed with COVID-19 by a qualified medical practitioner and you can no longer stay with them.+
  • Or, if your host in Australia or New Zealand is directed by a local public health authority into a period of quarantine and you can no longer stay with them.+
  • Cover is provided if your accommodation in Australia or New Zealand is shut down or closed because of a COVID-19 outbreak on the premises and hygiene measures are required.
  • The destination activity venue (such as ski venue, theme park or musical) in Australia or New Zealandis closed because of COVID-19.

COVID-19 related medical expenses

If you’re travelling internationally to New Zealand, our COVID-19 International Travel Insurance benefits can provide cover for your overseas medical costs if you’re diagnosed with COVID-19 by a qualified medical practitioner while travelling in New Zealand. This cover includes costs resulting from any overseas medical treatment and ambulance transportation you require when suffering from COVID-19.

Cover for essential health care workers

As we’ve all seen, the situation with COVID-19 can change at any moment, so we provide cover for pre-trip cancellation costs for essential health workers if your leave is revoked by your employer as a result of COVID-19.

What about International Travel Insurance to destinations other than New Zealand?

We have extended some of our COVID-19 benefits to other international destinations, as long as those travel destinations are not subject to a ‘Do Not Travel’ warning on the Smartraveller website at the time you enter the country, or part of the country . These benefits include:  

  • Cover for overseas medical expenses if you are diagnosed by a qualified medical professional with COVID-19 during your journey.
  • If you’re diagnosed with COVID-19 on your trip, and are required to quarantine immediately (in situ) and you therefore lose some or all of your trip, cover is provided for certain additional expenses, cancellation and amendment costs, provided your journey did not include travel on a multi-night cruise.
  • Cover for cancellation or amendment costs if you’re diagnosed with COVID-19 prior to departure, or you are required to quarantine because you’re a close contact with a COVID-19 case prior to your departure. And, if you’re an essential health care worker and your leave is revoked.
  • If your relative or business partner in Australia or New Zealand who isn’t travelling with you is diagnosed with life threatening COVID-19, cover is provided for amendment and cancellation costs and some additional expenses.

Here’s what we don't cover

It important to read the Product Disclosure Statement before you consider purchasing a travel insurance policy. Unfortunately, we can’t cover every scenario that may arise as a result of the coronavirus pandemic.

We don’t provide cover for

  • If the government bans travel to the country or part of the country you are travelling to before or during your trip, such as through “Do Not Travel” warnings.
  • Government directed border closures.
  • Some benefits are not covered if your trip includes a multi-night cruise.
  • Mandatory quarantine or self-isolation requirements related to cross border, area, region or territory travel.
  • For full details on our coronavirus travel insurance benefits, please read the PDS here.

Ready to book?

Great, use our handy tool for a quick and easy online quote or give us a call on 132 331 to chat through your options.

We’ve got your questions covered

 

Things you should know

This is general advice only.

+ Sub-limits apply. Please read the SPDS for further information.

Limits, sub-limits, conditions, and exclusions apply. For full details on exactly what’s covered by our COVID-19 travel insurance benefits, please read our product disclosure statement.

~Medical cover will not exceed 12 months from onset.

Our Domestic and international (to New Zealand) travel insurance policies provide limited cover for Covid-19 for domestic travel within Australia and travel to New Zealand. For the latest advice, please check the New Zealand and Australian government travel requirements, which may include mandatory health declarations, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry. 

Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you.

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