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My Medibank App

Our app makes it easy to check your cover details and keep on top of your extras limits and waiting periods. Plus, you can find a Members’ Choice provider, make changes to your details and make a claim.

 

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Introducing Estimate a Claim

You can now get an estimate of how much you could pay, and how much you could get back before your next visit to an extras provider. Go to “Cover” followed by "Health Insurance" section and tap on “Out of pocket estimator" to get started.

Your extras limits at a glance

Time to visit the dentist? Keep on top of your remaining extras limits and waiting periods to help you make the most of your cover.

Secure login

Simple and safe access to your information, letting you (and only you) check in on your health cover anytime, anywhere.

Simple claims and claim updates

No need to wait! Make a claim directly through the app as soon as you’ve visited your physio, dentist, chiro or any other extras provider. You can even check your claims history and the status of claims you’ve made.

Manage your health cover, in your hands

Check your cover information and benefits, update your personal details and even set up payments when you’re on the go.

Find your local Members' Choice provider

No matter what you’re looking for, our app will help find your nearest Members’ Choice provider. Our network is one of the largest in Australia, covering a wider range of extras services than any other health insurer.

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You’re sorted for tax time

When it’s that time of year, simply download your tax statement to complete your tax return.

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Device requirements

To use the updated App, you’ll need to be a Medibank health insurance member, running either iOS 12 and above or Android 7.0 and above. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

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Things you should know

~ Limited to two dental check-ups on all extras annually. Maximum two bitewing x-rays per check-up, where clinically needed. Not available in all areas.

^Waiting periods apply. Up to annual limits, Some lens coatings excluded.

# For Accidents that occur after your cover starts and for which treatment is sought within 7 days. Excludes claims covered by third parties such as WorkCover and our Private Room Promise. Out of pockets may apply.

+ Not available in all areas. Must have eligible hospital cover, all relevant waiting periods must have been served and treating doctor must consider it appropriate. Out of pocket expenses may apply.

* Some claims, like paper based, may take longer to update. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

‡ OFFER EXTENDED TO 31 JULY: For new members on new memberships who join and start eligible combined hospital and extras from 1 April – 31 July 2020 and who have not held Medibank health cover in previous 60 days. Must quote promo code 6FREE and set up direct debit when joining. Must maintain direct debit and hold eligible product for 30 continuous days from the policy start date to get next 6 weeks free. 2&6 month waits waived on extras: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you’ve reached your limits from a previous fund you may not be able to claim straight away. Excludes Corporate covers, Accident Cover, Ambulance Cover, Overseas Visitors Health Insurance, Overseas Students Health Cover (OSHC), Working Visa Health Insurance, ahm covers and other selected covers. Not available with any other offer.

Have questions?

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