My Medibank App

Our app makes it easy to check your cover details and keep on top of your extras limits and waiting periods. Plus, you can find a Members’ Choice provider, make changes to your details and make a claim.


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My Medibank app
Medibank Card on iPhone

Your Medibank Card now on iPhone

Contactless claiming that is fast, easy and always with you. Open the My Medibank app today and add your card to Apple Wallet.

Introducing our Out of pocket estimator

You can now get an estimate of how much you could pay, and how much you could get back before your next visit to an extras provider. Go to “Cover” followed by "Health Insurance" section and tap on “Out of pocket estimator" to get started.

Out of pocket estimator
Extras limits

Your extras limits at a glance

Time to visit the dentist? Keep on top of your remaining extras limits and waiting periods to help you make the most of your cover.

Secure login

Simple and safe access to your information, letting you (and only you) check in on your health cover anytime, anywhere.

My Medibank login screen
Make a claim screen

Simple claims and claim updates

No need to wait! Make a claim directly through the app as soon as you’ve visited your physio, dentist, chiro or any other extras provider. You can even check your claims history and the status of claims you’ve made.

Manage your health cover, in your hands

Check your cover information and benefits, update your personal details and even set up payments when you’re on the go.

Manage cover screen
Find a provider screen

Find your local Members' Choice provider

No matter what you’re looking for, our app will help find your nearest Members’ Choice provider. Our network is one of the largest in Australia, covering a wider range of extras services than any other health insurer.

Live Better, get rewarded

You could earn up to $400 worth of rewards every year^

Experience all the fun ways to eat, move and feel better with Live Better rewards. You could earn Live Better points when you complete the Weekly Goal or monthly Challenges, that can then be redeemed on rewards including discounts on premium payments, gift cards from our partners like THE ICONIC, Apple, Adidas, Brooks, Fitbit and more.

Take control of your health and wellbeing today and get rewarded as an eligible Medibank member with hospital or extras cover.*

Register for Live Better rewards in the My Medibank app.

Live Better screen
Icons write

You’re sorted for tax time

When it’s that time of year, simply download your tax statement to complete your tax return.

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Device requirements

To use the updated App, you’ll need to be a Medibank health insurance member, running either iOS 15 and above or Android 10 and above. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

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Things you should know

*    Must be 18 years or over to register for Medibank Live Better. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with the My Medibank app to redeem rewards. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. See full Medibank Live Better terms.

^    Medibank Live Better Challenges & Goals Earning Policy: The participant of a Medibank Live Better Challenge or Goal may not receive Live Better points or may have their already credited Live Better points reversed in accordance with the Medibank Live Better terms and conditions. To earn Live Better points, the participant needs to properly complete 100% of the eligible Challenge according to the instructions. The number of Live Better points available for Medibank Live Better Challenges and Goals is subject to change without prior notice. The maximum number of Live Better points that each Medibank Live Better member can earn from successfully completing health and wellbeing Challenges, Goals or any Onboarding action in a calendar year is 40,000 Live Better points. To the extent of any inconsistency between this Policy and the Medibank Live Better terms and conditions, the terms and conditions will take precedence.

Apple, the Apple logo, Apple Watch and AirPods are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

Rewards are subject to change without prior notice and are subject to availability.