Your Medibank digital card, now on iPhone

Open the My Medibank app today and add your card to Apple Wallet

Digital Card on iPhone

How to add your Medibank digital card to iPhone

1. Open the My Medibank App (ensure you're on the latest version).

2. Tap on ‘Add your membership card to Apple Wallet’ on the home screen, and follow the prompts.

3. Your digital card will appear on the screen (this means you’re all set up).

4. Your digital card will automatically sync to your Apple Watch once it has been added to your iPhone.

Please note, if you have multiple policies under your account you will need to select default extras cover to be linked to your digital card. 

Easy claim, easy go

To process your health claim with iPhone or Apple Watch follow these simple steps:

1Step one

If you're using an iPhone with Face ID or Apple Watch, double-click the side button. For iPhone with Touch ID, double-click the Home button from the lock screen.

2Step two

Choose your Medibank card in your Apple Wallet.

3Step three 

Hold your device near the reader.

Note: If you have multiple members on your card, you can find the Patient IDs on the Digital Card page of the My Medibank App or by tapping the three dots when viewing the pass in your Apple Wallet.

My Medibank App

Our app makes it easy to check your cover details and keep on top of your extras limits and waiting periods. Plus, you can find a Members’ Choice provider, make changes to your details and make a claim.

 

apple-store

Frequently asked questions

Things you need to know

* To use the updated App, you’ll need to be a Medibank health insurance member, running either iOS 12 and above or Android 7.0 and above. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

In providing your telephone number, you consent to Medibank contacting you about health insurance.

We'll have someone call you soon to help with any questions you have.

contact us