How to add your Medibank digital card to iPhone
1. Open the My Medibank App (ensure you're on the latest version).
2. Tap on ‘Add your membership card to Apple Wallet’ on the home screen, and follow the prompts.
3. Your digital card will appear on the screen (this means you’re all set up).
4. Your digital card will automatically sync to your Apple Watch once it has been added to your iPhone.
Please note, if you have multiple policies under your account you will need to select default extras cover to be linked to your digital card.
Easy claim, easy go
To process your health claim with iPhone or Apple Watch follow these simple steps:
1Step one
If you're using an iPhone with Face ID or Apple Watch, double-click the side button. For iPhone with Touch ID, double-click the Home button from the lock screen.
2Step two
Choose your Medibank card in your Apple Wallet.
3Step three
Hold your device near the reader.
Note: If you have multiple members on your card, you can find the Patient IDs on the Digital Card page of the My Medibank App or by tapping the three dots when viewing the pass in your Apple Wallet.
Things you need to know
* To use the updated App, you’ll need to be a Medibank health insurance member, running either iOS 13 and above or Android 8.0 and above. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
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