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Using your cover for mental health
The importance we place on mental health is reflected in our health covers. We’ll explain how Medibank hospital and extras cover can help support mental health.
Whether you want to build your resilience or you’re learning to live with a mental health condition, we can provide guidance and strategies to help you live better.
Understanding mental health conditions
Understanding the signs, symptoms and treatment options for different mental health conditions can help you or your loved one find the right support through their mental health journey.
Better supported with 24/7 Mental Health Phone Support
Members with hospital cover can talk to a Medibank mental health professional any time of the day or night at no extra cost.Δ~ Watch our Mental Health Phone Support staff talk about how they can help.
Download your Medibank Better Minds App
Want to manage your mental health on your own terms, in your own time? Medibank’s Better Minds app provides wellbeing checks, personalised skills training and one-on-one coaching with health professionals for anyone who may need extra support. And it’s all included with your hospital cover. €
Things you should know
~ OSHC members should call the Student Health and Support Line on 1800 887 283.
Δ For members with hospital cover. Some referred services may involve out-of-pocket costs.
€ Not available for members with extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.
# Check your cover summary to see if these services are included on your extras cover and if annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.
§ For members with mental health support included in their Extras cover. Annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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