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If you've been impacted by the cybercrime but do not have Medibank hospital cover, you can access the Better Minds app through Uprise.*
You'll need to enter the code 'medibank-cybsupport' to join, which will give you 12 months of complimentary access with Uprise after registering. This code is available to redeem within 12 months of the date of your data breach notification.
Customers can access all app features and tools, including wellbeing checks, skills development and one-on-one coaching as well as the cybercrime support module.
Interactive wellness checks to help monitor mood and stress levels, and highlight certain areas that may require personal attention.
Learn evidence-based strategies and skills to develop mental resilience and build confidence to self-manage future challenges.
Confidential one-on-one coaching sessions with a mental health professional for those who may need more practical, personalised support.
Frequently asked questions
Want to know more? Find out more about the Better Minds App.
Things you need to know
€ Not available for members with extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.
* When accessing the Uprise app, the initial wellbeing check has a few questions related to work stress. We recognise these may not be relevant to your situation at this time.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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