Finding support

Find out how your cover and member services can help support your mental health, and discover some healthy habits to help you stay well.

Getting the support you need

When you’re concerned about your mental health or that of a loved one, it’s good to know that help and support are available. Read about how your cover can help and find out about our exclusive member services available to eligible members at no extra costΔ. You can also explore healthy habits that can help make a difference to your mental wellbeing.

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Using your cover

Discover how your health cover can help if you or a family member are experiencing a mental health issue. 

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Member services

Find out more about our services available to support you and your family’s mental health.  

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Healthy habits

Read about healthy habits that can help improve your mental wellbeing through good times and bad.

How to seek help for mental health conditions

If you need help because you or a loved one are experiencing a mental health issue, here are the basics. 

Mental health resources and information guide

Learn more about the various mental health conditions with our resources and information guide, including  symptoms, causes, treatment options, support options and much more.

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Looking for something else?

Visit our Mental Health homepage to find more tools and advice.

Talk to us about your cover and accessing services

Contact Medibank when and how it suits you: online 24/7, in-store, by phone or through the My Medibank app.

Things you need to know

Δ    For members with hospital cover. Some referred services may involve out-of-pocket costs.

*    Benefits are subject to annual limits.

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

Have questions?

Our team of experts are ready to help!

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Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
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