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You are not alone
You are one of a growing number of people who appreciate the importance of mental health to our overall health and wellbeing. And acknowledging that you or your loved one may need help is a big step in the right direction.
The pages here will provide helpful guidance to better understand the mental health support options available, as an Australian resident and as a Medibank member.
Not sure where to start? Medibank Mental Health Phone Support can help.
When you’re feeling stressed or overwhelmed, it can be hard to know where to go for support. Members with hospital cover can talk to a mental health professional any time of the day or night at no extra cost. Δ~
Some mental health conditions may require a hospital admission. Many public and private hospitals provide mental health services. Referrals for hospital treatment can come from your GP, an emergency department or community mental health team.
Find out more about using your cover for a mental health hospital admission.
Make the most of your cover
As an eligible Medibank member, you get more than just health insurance. You get extra support when you need it most.
Things you need to know
Δ For members with hospital cover. Some referred services may involve out-of-pocket costs.
~ OSHC members should call the Student Health and Support Line on 1800 887 283.
€ Not available for members with extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.
# Check your cover summary to see if these services are included on your extras cover and if annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.
§ For members with mental health support included in their Extras cover. Annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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