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Psychology and counselling claims
Medibank Extras pay benefits towards consultations with a psychologist or Medibank-recognised counsellor.§ How much you get back will depend on your level of Extras cover and remaining annual limit.
No waiting periods on psychology and counselling consultations
If you’re a new member or upgraded your cover recently to include mental health support, we’ll pay benefits towards psychology and counselling consultations without the need to serve waiting periods.§
Want to know more about finding the right mental health professional for you? Our guide will help you find the right fit.
Things you need to know
~ OSHC members should call the Student Health and Support Line on 1800 887 283.
€ Not available for members with extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.
§ For members with mental health support included in their Extras cover. Annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.
^ To be eligible for the waiver, you need to have held hospital cover without a break of more than 2 months. You can only use the Mental Health Waiver once in your lifetime. The waiver only applies to the 2-month waiting period for the higher Included benefits for in-hospital psychiatric services and all other applicable waiting periods will continue to apply.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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