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We're here to help our members

Making a claim
Find out how to claim online, in the app or via the downloadable claims form.
Find a provider
Search for Members' Choice hospitals, Members' Choice extras providers or GapCover specialists located near you.
Going to hospital
Medibank provides members with personalised health support to help you prepare, or recover from a hospital stay or treatment.

Manage your cover
The My Medibank app is your personal health insurance hub, designed to help you manage and use your cover whenever and wherever it suits you.
Forms and brochures
Health insurance made easy with forms and brochures to help members claim, use and understand your cover.
Help the way you want it
Contact Medibank when and how it suits you; online, in store, by phone or through the My Medibank app.

Have questions?
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
086.
We are open on Sundays.
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We'll have someone call you soon to help with any questions you have.
Or, check out our FAQs and guides to help get you started.