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Using your Medibank health cover

Using your cover

We're here to help our members

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Making a claim

Find out how to claim online, in the app or via the downloadable claims form.

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Find a provider

Search for Members' Choice hospitals, Members' Choice extras providers or GapCover specialists located near you.

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Going to hospital

Medibank provides members with personalised health support to help you prepare, or recover from a hospital stay or treatment.

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Manage your cover

The My Medibank app is your personal health insurance hub, designed to help you manage and use your cover whenever and wherever it suits you. 

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Forms and brochures

Health insurance made easy with forms and brochures to help members claim, use and understand your cover. 

Help the way you want it

Contact Medibank when and how it suits you; online 24/7, in store, by phone or through the My Medibank app. 

Contact Medibank