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Premium increases postponed
Medibank has postponed premium increases for six months for all members. This will be applied automatically to all policies so there is no need to contact us to arrange this.
Support for all hospitalised members
Regardless of a members’ level of existing hospital cover, Medibank will pay benefits towards chest, heart, lung and kidney hospital admissions, related to the coronavirus (COVID-19)^.
Coronavirus hardship support
A coronavirus hardship policy that allows members to suspend their cover for a duration of time.
Aiding Mental Health services
A $5 million donation to Beyond Blue to support their vital work in helping Australians deal with the growing mental health impact of the coronavirus.
^Standard waiting periods apply.
Read more: Medibank coronavirus (COVID-19) updates
We can help find a more suitable cover
Call us on 132 331.
If you're calling from overseas dial +61 3 8622 5780.
How does the 'cooling off' period work?
If you've joined Medibank recently but are thinking of cancelling, we have a 'cooling off' period. As long as you tell us within 30 days of joining, and no claims have been made against your policy, we can refund your premium in full.
Extended call centre hours
Every weekday 8am until 8pm and we're now open on Saturdays 9am until 4pm. Plus we're also available 24/7 to chat online to help you with your health cover.
100% back on dental twice a year
All Medibank members with extras cover can get 100% back on up to two dental check-ups every year at a Members' Choice Advantage dentist.¹ Plus these check-ups don't count towards your annual limit.
Canstar awarded ‘Outstanding Value Insurance’ 13 years in a row
We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.
Things you should know:
1 Limited to two dental check-ups on all extras annually. Two month waiting period applies. Not available in all areas.
Our team of experts are ready to help!
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