We can help find a more suitable cover
Call us on 132 331.
If you're calling from overseas dial +61 3 8622 5780.
Or if you prefer to talk to us in store find a store near you.
How does the 'cooling off' period work?
If you've joined Medibank recently but are thinking of cancelling, we have a 'cooling off' period. As long as you tell us within 30 days of joining, and no claims have been made against your policy, we can refund your premium in full.
Extended call centre hours
Every weekday 8am until 8pm and we're now open on Saturdays 9am until 4pm. Plus we're also available 24/7 to chat online to help you with your health cover.
100% back on dental twice a year
All Medibank members with extras cover can get 100% back on up to two dental check-ups every year at a Members' Choice Advantage dentist.¹ Plus these check-ups don't count towards your annual limit.
Canstar awarded ‘Outstanding Value Insurance’ 12 years in a row
We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.
Things you should know:
¹ Limited to two dental check-ups on all extras annually. Two month waiting period applies. Not available in all areas.