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What can we help with
Expert consultation from simple health information or advice to assessment of symptoms and advice for next steps. Search for support services and connection to ambulance service if necessary.
Who you will speak to
Our nurses are qualified and experienced in providing expert health advice and information. An interpreting service and relay service is also available for those who need it.
Medibank customers with hospital cover can chat to experienced nurses over the phone or online 24 hours a day, 7 days a week.*
Complimentary health checks now available
We're always looking for ways to help our members, that's why we are trialling complimentary health checks over the phone with Registered Nurses for members with Hospital and Extras cover.^
Things you should know
*OSHC members should contact the Student Health and Support Line on 1800 887 283.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
^ This health check service is being delivered by Amplar Health. Amplar Health is a business of Medibank Health Solutions Pty Limited (ABN 99 078 934 791), a member of the Medibank group of companies.
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