How to claim for a session with a Mental Health Social Worker

If your cover includes benefits for Mental Health Social Workers, you can claim for it online using the information on this page.

If you're not sure whether you're eligible to claim, you can check your cover summary, as well as limits and waiting periods, on My Medibank online, or the My Medibank app.

Before you start your claim for a Mental Health Social Worker, make sure you have:


Please also review the following information:





If you're not sure whether you're eligible to claim, you can check your cover summary, as well as limits and waiting periods, on My Medibank online, or the My Medibank app.

How to claim for a Mental Health Social Worker session on the app

How to claim for a Mental Health Social Worker session online

Download the My Medibank app

Frequently Asked Questions

Other ways to make a claim

In store

Visit us at a Medibank store with your completed claim form and the original invoices or receipts.

Post

Send your completed claim form and the original invoices or receipts to: Medibank Private Limited, GPO BOX 2984, MELBOURNE VIC 3001.

Membership card

Most extras providers offer the convenience of claiming on the spot using your membership card.

Digital claiming

Claim on the spot using your digital membership card, now available on Android devices including mobile phones and smart watches.

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Things you should know: 

If you’re on Overseas Student Health Cover (OSHC), please visit OSHC Help & Support to find out more about claiming for Extras, or call our OSHC 24/7 Student Health and Support Line on 1800 887 283

Claims submitted in store will be processed separately (at a later date) and pay benefits to you, the hospital or the provider, as appropriate.

Some claims, like paper based, may take longer to update.