How to claim for a Medical treatment or service

If your Hospital cover includes benefits for medical treatments or services, you can claim for them online using the information on this page. Medical services you can claim include inpatient services such as specialists, anaesthetists, and diagnostic services~.

To claim you will require a Medicare Statement of Benefits. Find out how to get your Medicare Statement of Benefits here.

You can claim on the My Medibank app on your phone, or My Medibank online. If you don't have a My Medibank account, register now in two easy steps

You can also claim for medical as an offline claim.


Before you start your medical claim, make sure that:



Note: non-resident members do not require a Medicare Statement of Benefits to submit a medical claim, only an invoice or receipt.

If you're not sure whether you're eligible to claim, you can check your cover summary, as well as limits and waiting periods, on My Medibank online, or the My Medibank app.

How to make a Medical claim on the app

How to make a Medical claim online

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Things you should know:

~ May exclude Overseas Worker and Overseas Visitor policy holders.

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