How to claim for a health screening

If your cover includes benefits for health screenings, you can claim for them online using the information on this page.

To claim you will require the My Medibank app on your phone, or access to My Medibank on the web. If you don't have a My Medibank account, register now in two easy steps

If you haven't paid for your screening or would like to submit with a claim form for some other reason, you can also make an offline claim: Claiming for Extras offline.


Before you start, make sure that:







If you're not sure whether you're eligible to claim, you can check your cover summary, as well as limits and waiting periods, on My Medibank online, or the My Medibank app.

Frequently Asked Questions

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Can't find the answers you are looking for? We're here to help.

Things you should know: 

If you’re on Overseas Student Health Cover (OSHC), please visit OSCH Help & Support to find out more about claiming for a health screening, or call our OSCH 24/7 Student Health and Support Line on 1800 887 283

Claims submitted in store will be processed separately (at a later date) and pay benefits to you, the hospital or the provider, as appropriate.

Some claims, like paper based, may take longer to update.

Following the government changes on 1 April 2019, all private health insurers are no longer permitted to pay benefits towards some natural therapy services. Read more about the changes to some natural therapies.

Have questions?

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