How to claim for a Hospital treatment or service

If your cover includes benefits for hospital treatments or services, you can claim for them online using the information on this page. These services include accommodation and theatre fees as a private patient in a hospital, CPAP devices, or cochlear implants and sound processors. To claim for inpatient services, see Claiming for Medical.

To claim you will require the My Medibank app on your phone, or access to My Medibank on the web. If you don't have a My Medibank account, register now in two easy steps

You can also claim for hospital as an offline claim.

Before you start your hospital claim, make sure that:

Other documentation you'll need:

If required you can download a National Private Patient Hospital Claim Form (HC21) here.

If you're not sure whether you're eligible to claim, you can check your cover summary, as well as waiting periods, on My Medibank online, or the My Medibank app.

How to make a Hospital claim on the app

How to make a Hospital claim online


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