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Medibank provider live chat


Medibank Provider Live Chat is an easy-to-use tool that increases the flexibility in your interactions with Medibank, and allows queries to be answered and resolved efficiently by dedicated Live Chat agents.

Getting started

  1. The Live Chat pop-up window will automatically open in the bottom right hand corner of the screen shortly after the page loads.
  2. Complete the pre-chat survey and security check.
  3. Start Live Chat conversation.
  4. Once your enquiry is completed, close the chat window by clicking on the X.
  5. Complete the post-chat survey, with the option to select the conversation transcript to be emailed.

If you have any questions regarding the Live Chat service please contact us on 1300 130 460.

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

In providing your telephone number, you consent to Medibank contacting you about health insurance.

We'll have someone call you soon to help with any questions you have.

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