Medibank Provider Live Chat is an easy-to-use tool that increases the flexibility in your interactions with Medibank, and allows queries to be answered and resolved efficiently by dedicated Live Chat agents.
- The Live Chat pop-up window will automatically open in the bottom right hand corner of the screen shortly after the page loads.
- Complete the pre-chat survey and security check.
- Start Live Chat conversation.
- Once your enquiry is completed, close the chat window by clicking on the X.
- Complete the post-chat survey, with the option to select the conversation transcript to be emailed.
If you have any questions regarding the Live Chat service please contact us on 1300 130 460.