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Medibank health support and services
As a Medibank member with hospital cover you get more than just health insurance. You get extra support, when you need it most.
Sleep and settling support line
Our sleep and settling support line, delivered by Tresillian’s specialist nurses, is here to help eligible members with hospital cover, at no extra cost. ∓
Mental Health Phone Support
Members with Hospital cover~ can talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week.
Eligible members with hospital cover can now talk to a member of our Health Concierge team for advice and guidance on preconception health, fertility, and how to have a healthy pregnancy, at no extra cost. #
Medibank has a wide range of health and wellbeing services to support eligible members who are planning on starting a family, expecting a new addition, or caring for their growing family.
Looking for something else?
Visit our Planning, Pregnancy and Parenthood homepage to find more tools and advice to help you at every stage of your journey.
Things you should know
~ OSHC members should call the Student Health and Support Line on 1800 887 283.
∓ The Medibank sleep support line is available to eligible members with Bronze hospital cover and above. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC). Waiting periods may apply. Some referred services may involve out of pocket costs.
# Health Concierge is available to all eligible Medibank members who hold hospital cover. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC). Some referred services may involve out of pocket costs.
Δ Waiting periods and annual limits apply.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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