Support for members

Find out about our services and how health cover can help.

We're here for you

Whether you or a family member are navigating a mental health issue, we're here to support. Find out how health cover can help and read more about our exclusive member services. 

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Using your cover

Discover how health cover can help if you or a family member is experiencing a mental health issue

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Member services

Find out more about our services available to support you and your family’s mental health.  

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Where to go for help

If you need help because you or a loved one are experiencing a mental health condition, here are the basics.



Need to see a counsellor?

You may be able to claim for appointments with a recognised counsellor as well as psychologist. Simply check your cover summary to see if Mental Health Support is included in your extras.* If you’re not sure whether you have Mental Health Support or would like to include it, give us a call on 132 331.

Mental health resources and information guide

Learn more about the various mental health conditions with our resources and information guide, including  symptoms, causes, treatment options, support options and much more.

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Looking for something else?

Visit our Healthy Mind by Medibank homepage to find more tools and services.

Things you need to know

*Benefits are subject to annual limits 

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

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