Staying well

Find out about managing your mental health and recovery, and healthy habits to contribute to your mental wellbeing.

Looking ahead

Whether you’re managing your recovery or want to improve your mental wellbeing, we’re here with support and information to stay well. Read about how to maintain your mental health and explore healthy habits that can help make a difference.

Management and recovery

Recovery isn’t about a cure: it’s about living a meaningful, connected life, regardless of whether you still have a mental health issue. Read about practical ways to manage your mental health so that you can continue to aim towards living life to the fullest.

Healthy habits 

Your mental health changes throughout your life, with many ups and downs along the way. But there are some healthy habits that can help improve your wellbeing through good times and bad.       

Understand mental health conditions

Learn more about the various mental health conditions with our resources and information guide, including  symptoms, causes, treatment options, support options and much more.

Make the most of your cover 

As an eligible Medibank member, you get more than just health insurance. You get extra support when you need it most. 

24/7 Mental Health Phone Support

Members with Hospital cover~ can talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week on 1800 644 325.

No waiting periods on psychology and counselling consultations

You shouldn’t have to wait for your health insurance to claim for mental health support. That’s why there are no waiting periods for counselling and psychology consultations on Medibank extras and packaged products.§

Medibank Better Minds App 

Want to manage your mental health on your own terms, in your own time? Medibank’s Better Minds app provides personalised support and follow ups by health professionals for those at risk, all included in your hospital cover.

Looking for more?
Learn more about using your cover and exclusive services to support you and your family. View all services.

Things you need to know

*    Benefits are subject to annual limits.

§    For members with mental health support included in their Extras cover. Annual limits apply. Counsellors must be registered with Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, Australian Traditional Medicine Society.   

Not available for members with extras only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

Have questions?

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