Every state and territory will have their own advice and regulations in place, so we recommend calling your health provider to check their COVID-safe practices before an appointment. There may even be a telehealth option for your consultation.

The Royal Australian College of General Practitioners have outlined some helpful information on how and when to book a telehealth consultation. 

Now is an important time to keep to our health checks and appointments with health professionals to help prevent and manage any ongoing health issues during this difficult and stressful time.

If you are experiencing symptoms of COVID-19, such as a runny nose, sore throat, coughing, fever, loss of taste or smell, please get tested as soon as possible.

If you have any questions about getting tested, call the National COVID-19 Helpline on 1800 020 080 or call your GP. Check the links below for the nearest COVID-19 testing clinic in your state or territory:

ACT — covid19.act.gov.au

QLD — covid19.qld.gov.au

NT — coronavirus.nt.gov.au

NSW — nsw.gov.au/covid-19

SA — covid-19.sa.gov.au

TAS — coronavirus.tas.gov.au

VIC — dhhs.vic.gov.au/coronavirus

WA — healthywa.wa.gov.au

As we enter our third year of the pandemic, feelings of isolation and loneliness are shared by many. But it's important to know that you're not alone. 

Please visit the Medibank Better Minds website for helpful advice, guidance and support for your mental health needs. Our 24/7 Medibank Nurse Phone Service is also available around the clock for eligible members with hospital cover on 1800 644 325. 

You can also reach out to the following mental health services:

Lifeline:                  13 11 14

Beyond Blue:         1300 22 4535

Kids Helpline:        1800 55 1800

The symptoms of COVID-19 to look out for include:

• Fever

• Runny nose

• Sore throat 

• Coughing

• Chills or sweats

• Shortness of breath

• Loss in sense of taste or smell 

If you’re feeling any one of these symptoms, please make sure you get tested as soon as possible.

Most importantly, if you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.

• Get vaccinated - it’s one of the most important and effective ways to stop the spread of COVID-19, and protect our loved ones.

• Get tested if you feel unwell and self-isolate until you’re given the all-clear.

• Keep up good hygiene.

• Wear masks – in line with your state and territory public safety orders.

• If you do have COVID-19 or you’ve been identified as a close contact, make sure you isolate in your home and follow state or territory public health advice.