24/7 Medibank Health Support

Health questions or concerns on your mind at 3am? Consider us the support that never sleeps.

Your body works around the clock - so do we.

24/7 support is handy for when you have an unexpected health question, or something has been on your mind.

Chat to a registered nurse or mental health professional over the phone or online, anytime, anywhere.

 

24/7 Medibank Nurse Support

We're always looking for ways to help our members, that’s why Medibank health insurance members have access to 24/7 Medibank Nurse Support, at no extra cost.1

Chat to a registered nurse over the phone or online to discuss any health questions or concerns and get professional support on what to do next.

24/7 Medibank Mental Health Support

Members with health insurance can chat to a mental health professional at no extra cost.1 

Chat over the phone or online to discuss mental health or emotional concerns and get guidance on what to do next.

That’s support that never sleeps.

Download the Medibank Better Minds App

Want to better manage your mental health on your own terms, in your own time? Medibank’s Better Minds app provides members with hospital cover access to interactive wellness checks, evidence based skills training and confidential one-on-one coaching. Find out more.

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Things you should know

Some referred services may involve out of pocket costs and waiting periods may apply.

€ Not available for members with extras only cover, ambulance only cover, Overseas Student Health Cover or Overseas Workers or Visitors Health Cover.