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Medibank has been helping members find better health for over 40 years
We want to help you look after yourself and the ones you love. Below are some useful links to help you manage, use and understand the health services available to our members.
Understand Hospital Services
24/7 Medibank Nurse phone service
Some services only available to members on eligible hospital covers.
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Live better, get rewarded
We think Australians should be rewarded for looking after their health. That’s why eligible Medibank members with hospital or extras cover can now earn rewards with Medibank Live Better. They can get savings on their health cover, more on their extras cover, or great rewards from our partners, simply by looking after their health and wellbeing.¹
Still have questions?
Get help the way you want it.
We're here to provide our members with help and advice about health insurance. That's why you can contact Medibank when and how it suits you; online 24/7, in store, by phone, or through the My Medibank app.
Things you should know:
¹ Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. Excludes Overseas Visitor health cover, Working Visa health cover, Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. See full Medibank Live Better terms.
Have questions?
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
086.
We are open on Sundays.
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Or, check out our FAQs and guides to help get you started.