How to get your tax statement
Once your statement is ready, there are a number of ways you’ll be able to access it.
My Medibank
Log in to view and download your tax statement and other important information about your cover.
Medibank App
Download the new Medibank App to view your tax statement, make claims and check your cover details.
We'll send it
Whether you prefer email or snail mail, update your communication preferences so you can receive your future tax statements how you want.
For overseas visitor cover - If you're on an overseas visitor cover, overseas student cover, or on a working visa cover, you don't need a Medibank Tax Statement for your tax return.
Your documents explained
The information below will help you get a better understanding of how to use your tax statement to lodge this year’s tax return.
Your tax statement
Also known as Private Health Insurance Statement, your tax statement contains information needed to complete the healthcare section of your tax return, such as:
- Health insurance premiums paid to Medibank between 1 July 2017 and 30 June 2018.
- Your share (if any) of the Australian Government Rebate on private health insurance.
- Any other beneficiaries who were on the policy at the time payments were made last financial year.
- The maximum number of days your private health insurance provided private hospital cover.
Here’s a helpful guide
To make tax time as simple and straightforward as possible, we’ve put together a “how to read guide” that shows you where all the information goes on your tax return.
Additional documents
Depending on your circumstances, you may also receive the following document along with your tax statement. Unlike the tax statement, you won’t need this to complete your tax return.
Lifetime Health Cover (LHC) Statement
The Lifetime Health Cover statement is a mandatory document that’s sent to all health fund customers who have a Lifetime Health Cover loading on their policy.
The LHC is a Federal Government initiative where a ‘loading’ can be applied to your premium if you take out hospital cover later in life. It acts as an incentive for people to take out hospital cover at an earlier age and maintain it. You can read more about the LHC here.
Please note, the LHC loading doesn’t qualify for the Australian Government Rebate on private health insurance.
Frequently asked questions
To encourage Australians to take out private health insurance and to make it more affordable, the government may offer a rebate on health cover premiums known as the Australian Government Rebate (AGR). Read more about the AGR and how it’s calculated.
Yes. Your health insurance tax statement for 1 July 2017 to 30 June 2018 is needed to complete your tax return as it outlines the benefit you may be eligible to receive as part of the Australian Government Rebate. However, if you're on an overseas visitor cover, or on a working visa cover, you don't need a Medibank Tax Statement for your tax return.
Unfortunately we can’t share this information over the phone. Please refer to the Australian Tax Office website for advice on how to gather your tax information.
We’ve created a guide on how to read your tax statement. If this still doesn’t answer your question, please call us on 132 331 and we’ll be happy to help.
Because the Australian Government Rebate (AGR) amount that is applied to your policy changes in April each year, your tax statement will show the amounts for before and after this change over multiple lines. Also, if a person on the policy has turned 65 or 70, another line will be added to show their new rebate.
No. Since you aren’t eligible to receive the Australian Government Rebate (AGR), you don’t need this information for your tax return.
We’ll contact you directly via SMS or email if your statement will be delayed. As soon as it’s available, you’ll be able to download it from My Medibank.
You can download a copy of your tax statement at My Medibank. You can also view it via the Medibank App. If your preferred method of communication with us is through the post, we’ll also mail a copy to you. If it’s email, we’ll also email a copy to you. You can set or change your preferred method of communication at My Medibank.
Your statement will be available to view and download in My Medibank from 15 July 2018. We will also send your statement to you via email or post as soon as it’s ready.
Want to know more?
Contact Medibank
If there are any other questions you’d like answered, call us on 132 331 or visit us in store. If you’d like a copy of last year’s tax statement visit My Medibank.
Contact the Australian Taxation Office
If you have any tax-related questions or need help completing your tax return, contact the Australian Taxation Office on 132 861 or visit ato.gov.au.
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