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Online resources and support
In addition to in-person services, there is also a number of resources and services you can access online, including:
SANE Australia provides peer support, counselling, information and referrals to adults who identify as having a complex mental health issue, complex trauma or high levels of psychological distress. They also provide support to the family or friends who care about them. Their team of counsellors is available on 1800 18 7263 or email or web chat from 10am to 10pm Monday to Friday AEST. You can also join the community through the moderated SANE Forums 24 hours a day, 365 days a year.
Black Dog Institute is the only medical research institute in Australia to investigate mental health across the lifespan. They provide resources and support, digital tools and apps including self-tests for mental health conditions, and clinical services including support groups for conditions like depression, anxiety and bipolar disorder.
headspace provides mental health support and services to young people aged 12 to 25 and their families in person at headspace centres across Australia or by online chat or phone through headspace.org.au.
Beyond Blue has a 24/7 national support line where you can talk with a trained mental health professional who will listen, provide information and advice, and point you in the right direction to seek further help on 1300 22 4636.
Our team of mental health professionals are here to support you on our 24/7 Mental Health Phone Support line. It’s available to Medibank members with hospital cover 24 hours a day, 7 days a week on 1800 644 325~.
7 tips to boost your mental health
We look at helpful ways to support your mental health.
Tips for supporting a friend or loved one during COVID-19
If you have someone in your life who you’re worried might not be coping well, don’t be afraid to check in and let them know you’re there. Here are some things to keep in mind when you do.
Looking for something else?
Visit our Healthy Mind by Medibank homepage to find more tools and services.
Things you need to know
~ OSHC members should call the Student Health and Support Line on 1800 887 283.
# Check your cover summary to see if these services are included on your extras cover and if any waiting periods or annual limits apply.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).
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