Why should I stay with Medibank?
With over 40 years of experience, we understand what better health means for our 3.7 million members. Our team of experts will help you find the right health cover for every individual and family; now and in the future.
Whatever health journey you find yourself on, we also have a range of health services, programs, tools and information to help you every step of the way including:
- Hospital Assist which allows you talk to us first to understand what’s included in your cover, what choices you have for care and recovery, and how you could reduce your out-of-pocket costs.
- Medibank’s CareComplete programs which focus on improving the outcomes and quality of life for Australians living with chronic conditions.
- 24/7 Medibank Mental Health Phone Support for members with hospital cover
- Unlimited emergency ambulance on all hospital and extras cover⁵
- Members with eligible extras cover can get 100% back on up to two dental check-ups at a Members’ Choice Advantage dentist every calendar year, including x-rays (if clinically required)⁶
- Live Better program supporting a range of free activities online and across Australia to help keep your mind and body active and rewards you for looking after your health⁴
Value for money is central to us at Medibank. That's why CANSTAR has awarded us with the Outstanding Value Health Insurance award for 16 years running.
Things you should know
4 Must be 16 years or over to register for Medibank Live Better rewards. Some program partners and earning activities require a person to be at least 18 years of age to be eligible to earn and/or redeem a reward. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better rewards with My Medibank to earn Live Better rewards points for eligible purchases and redeem rewards. Rewards are subject to change without prior notice and are subject to availability. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better rewards program partners and may receive commissions. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. See full Medibank Live Better terms.
5 Waiting periods apply. For ambulance attendance or transportation to a hospital where immediate medical attention is required and your condition is such that you couldn't be transported any other way. TAS and QLD have State schemes that provide ambulance services for residents of those States.
6 Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.