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Better quality healthcare
In Australia, we enjoy some of the best healthcare in the world. New and improving technologies mean better treatment, but they can come at a price. These technologies are often expensive to implement and that contributes to higher overall costs in the health sector.
A rise in chronic conditions and our aging population
Australians are being admitted to hospital in record numbers. Chronic conditions such as heart disease and diabetes are increasing year by year. The longer we live, the more healthcare we’re likely to need. Generally speaking, increasing life expectancy equals increasing premiums.
Frequently asked questions
When you live better,
we’re all better for it
With changes to how we all work and live nowadays, there’s no better time to take advantage of our Live Better program which supports a range of free, fun and social activities online and across Australia to help keep your mind and body active, offers a digital guide to a happier, healthier you with wellbeing tips, expert advice, recipes and exercise guides and rewards you for looking after your health, no matter how you choose to do it.1
Are you on the right cover?
Everyone benefits from a quick health check now and then. And the same goes with your health insurance.
We know that affordability will always be important for our members. Our team is on hand to discuss options that could make your premiums more manageable. Or if your circumstances have changed since we last spoke, it may be a good time to review your cover and check if a different cover option may be more suitable.
My Medibank App
We’ve made it simpler for most members to stay on top of their cover with the My Medibank App. Check your limits, submit a claim for most extras, and find a Members’ Choice provider anywhere, anytime. And to avoid surprises, most members can use the out-of-pocket feature to estimate benefits and gaps for most extras claims.7
Things you should know
1 Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. See full Medibank Live Better terms. NB: access to benefits/services listed above is excluded during periods of policy suspension.
2 Waiting periods apply. For ambulance attendance or transportation to a hospital where immediate professional attention is required and your medical condition is such that you couldn't be transported any other way. Tasmania and Queensland have state schemes to cover ambulance services for residents of those states.
3 Two month waiting period may apply. Limited to two dental check-ups on all extras annually. Maximum two bitewing x-rays per check-up, where clinically needed. Not available in all areas.
4 Members’ Choice providers are not available in all areas and may change without notice.
5 OSHC members should call the Student Health and Support Line on 1800 887 283.
6 Waiting periods apply. If your full annual optical limit is not available at time of purchase, out of pockets may apply. Both pairs must be of the same prescription. Other lens options available at an extra cost.
7 Claims for some types of services/items excluded. Some claims, like paper based, may take longer to update.
Our team of experts are ready to help!
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