If you have suspended your membership as a result of being outside of Australia, the new premium won’t apply until your suspension ends and your next payment is due. If you are outside of Australia and your suspension has ended, or you didn't suspend your cover prior to departing Australia, contact us to discuss your options.

If you have returned to Australia on a different visa than you previously had, you may need to review whether your Overseas Health Cover still matches your needs while you’re in Australia. Contact Medibank to discuss either online, via WeChat, in-store or by phone.

As COVID-19 continues to impact Australia, we are committed to helping our members look after their health and wellbeing. If you are impacted by COVID-19 click here to view the ways in which your Medibank membership can help you.

That depends on the cost of providing services to members of our Overseas Health Covers at any given time. As medical costs are generally on the rise, we must review our premiums to ensure our Overseas Health Covers remain sustainable and will meet the needs and claiming pattern of members. So, we can't say that premiums won't go up in the future, but we're working hard to keep both premiums down as much as we can and deliver more value back to our members.

No. Unlike the premium changes affecting Australian resident covers, health insurers set the premiums for Overseas Health Covers themselves based on the cost of providing the product to their members.

Changes to premiums depend on factors like the general product claiming patterns of members and new technology or legislative changes and associated costs. Members who have Overseas Health Covers are typically not Australian residents, and generally do not have their treatments subsidised by Medicare, so the premiums on Overseas Health Covers reflect the full cost to insurers of providing cover to members.

We'll let you know of any changes to your premium by email or mail in March 2022. You'll pay the new premium from 1 April 2022. Don't forget that you can choose how often you pay your premium: fortnightly, monthly, quarterly, half-yearly or yearly.

Although insurers who offer Overseas Health Covers can change their rates at any time of the year, usually premium changes align with the Australian resident cover premium review period. This year Medibank has paused the premium increase for Australian resident covers until 1 October 2022 as part of an initiative to give back COVID-19 savings. However Overseas Health Cover premiums will still change on 1 April 2022. Find out more

The industry average figure only relates to Australian resident covers, not to Overseas Health Covers.

Premium changes reflect the cost of providing health services to all members on the same level of cover, not the costs at an individual member level.

We have many products that pay towards various health services and treatments. Because the types of claims being made by members are different at each level of cover, this requires different premium rates be applied to cover the cost. 

Yes, members can prepay their premium for up to 12 months and 'lock in' their premium at the 2021 rate by prepaying prior to 1 April 2022 (i.e. before the 1 April premium change).