Your 2021 overseas workers health cover premium

2020 was an unusual and difficult year for everyone. But we’re getting things back on track. Premiums are now set to change on 1 April 2021, as they usually do. We’ll help you understand the changes to your premium, as well as how to make the most of your health cover.

Why premiums are reviewed annually

Reviewing premiums each year allows us to keep up with rising healthcare costs. This means we can continue to provide you with affordable access to Australia’s high quality healthcare system during your time here.

 

Reasons to keep your health cover

At Medibank, we’re investing in initiatives that will give you plenty of value from your cover and support you when you need it most. Our 24/7 Medibank Nurse and Medibank Mental Health Phone Support lines are available for all members with hospital cover. 

Due to higher demand for these services we have increased the number of our health experts.

 

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24/7 Medibank Nurse Phone Service

Health concerns keeping you up at night? Members with hospital cover are supported by Medibank nurses on our 24/7 Medibank Nurse phone support line.¹

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Peace of mind if the unexpected occurs

On top of meeting any health insurance requirements for your visa, your cover includes comprehensive hospital services and unlimited emergency ambulance services Australia-wide.² ³ Plus, depending on the cover you hold, outpatient medical services, such as seeing a GP, blood tests and x-rays.²

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Medibank Mental Health Phone Support

Members with hospital cover can talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week.¹

Get the most out of your cover

My Medibank App

We’ve made it simpler for most members to stay on top of their cover with the My Medibank App. Check your limits, submit a claim for most extras, and find a Members’ Choice provider anywhere, anytime. And to avoid surprises, most members can use the out-of-pocket feature to estimate benefits and gaps for most extras claims.⁴

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Helping you live better

Allied Health

For those everyday needs and mishaps, you have access to a range of services (e.g. physio and eye checks) provided by health professionals who may not be doctors or nurses.

Allied Health services aim to prevent, diagnose and treat conditions and illnesses, often as part of a holistic, multi-disciplinary regime, to provide the best outcomes.

Your cover includes benefits for eligible Allied Health services billed with a Medicare Benefits Schedule (MBS) item number, with no annual limits on how much or how often you can claim under your health cover. Waiting periods may apply. 

Are you on the right cover?

Everyone benefits from a quick health check now and then. And the same goes with your health insurance.

We know that affordability will always be important for our members. Our team is on hand to discuss options that could make your premiums more manageable. If your circumstances or visa status has changed since we last spoke, it may be a good time to review your cover and check if a different cover option may be more suitable.
 

Frequently asked questions

Things you should know

¹ OSHC members should call the 24/7 Student Health & Support Line on 1800 887 283.

² Waiting periods and out-of-pocket expenses may apply.

³ For ambulance attendance or transportation to a hospital where immediate medical attention is required and your condition is such that you couldn’t be transported any other way.

⁴ Claims for some types of services/items excluded.

Have questions?

Our team of experts are ready to help!

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