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Frequently asked questions

Reforms were meant to deliver greater affordability so why have premiums gone up?

The Government reforms introduced in April this year have been designed to make the private health system simpler, easier to understand and more affordable for all Australians.

Medibank made the decision to adopt all the Government’s optional reforms because it was the right thing to do.

This includes giving customers the option to increase their excess to $750 to reduce their premium. It also means introducing a discount of up to 10% for young adults.

The cost of delivering healthcare costs in Australia continues to rise, largely driven by more frequent and more expensive hospital admissions and a population that is getting older.