Medibank Travel Insurance is under going maintenance.
We apologise for any inconvenience.
There is currently a planned maintenance for the online Medibank Travel Insurance quote tool, and you will not be able to purchase Medibank Travel Insurance online between 8:00pm Tues 21 April 2026, and 4:00am Wed 22 April 2026 AEST.
If you wish speak to a member of our Travel Insurance team, they are available from 8:00am – 8.00pm, Mon - Fri on 134 190.
If you hold an existing travel insurance policy and want to access your PDS, please refer to your travel insurance confirmation email.
Maintenance does not impact our Emergency assistance support, which is still available:
New Zealand: 0800 284 346
United Kingdom (UK): 0800 096 8821
United States (US): 1 855 802 3392
Canada: 1 855 802 3392
Other countries: From all other countries and if you are experiencing difficulties from one of the numbers listed, please call reverse charge via the operator: +61 (2) 8907 5672. Charges may apply if calling from a pay phone or mobile phone.