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Cancellations and amendments

Cancellations and amendments

Cover your travel plans for cancellations and amendments that are unforeseen or out of your control, including cover for pre-paid accommodation, transport and tours.

Sometimes plans change for reasons outside of your control

Medibank’s Comprehensive Travel Insurance plans cover you for $Unlimited* cancellation and amendment fees when you need to make unforeseen changes to your travel.

If you buy your travel insurance early, you’ve got cover from the day you buy. This means that the earlier you arrange your travel insurance, the longer you'll be protected

What we include

Provided the situation was unforeseeable and outside of your control, there's cover for:

  • the non-refundable, unused portion of all prepaid travel costs
  • the equivalent calculated cost for Frequent Flyer or similar flight reward points

What we DON’T include

We generally don't cover circumstances for which you'd reasonably be able to seek compensation through other means. This includes tour cancellations due to insufficient number, flight cancellations due to mechanical fault, overbooking, maintenance, repairs, rescheduling, service faults or the airline closing down.

For more information about what isn’t covered download the Travel Insurance PDS

* - Conditions, limits and exclusions apply to Cancellation cover. Only applies to the International Comprehensive and Domestic policies. Reduced limits may apply for customers 70 years or over

Limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 issues the insurance on behalf of the insurer. The issuer is Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Please review your own needs and consider the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.