Frequently asked questions

Why should I get pet insurance?

Whether it’s for a general check-up at the vet or for something more serious, Medibank Pet Insurance can help many treatment costs.

It’ll not only help with the burden of expensive vet fees, it’ll help you provide your dog or cat with the best care when they need it most.

Plus, you’ll enjoy peace of mind, knowing that your best friend, and your back pocket, are covered.

It’s important that you read the Product Disclosure Statement (PDS) before you make a decision to buy or continue to hold this product.

The Product Disclosure Statement (PDS)contains details of the features of Medibank Pet Insurance, you can get a copy by calling 1300 409 925.

Remember, this information is general in nature and does not take into account your personal objectives, financial situation or needs. You also need to be aware that certain limits and exclusions apply.

Things you should know

Medibank Pet Insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089. Terms, conditions, waiting periods and exclusions apply. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at

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