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Help give your best mate the care they deserve
Advances in veterinary medicine mean more can be done for your pet’s health than ever before. Cats and dogs can now receive ultrasound and x-rays, diagnostic and laboratory tests, arthritis treatment, major surgery, and even cancer treatment – just like people.
Pet insurance helps pet owners with the cost of unexpected vet bills so their pet can receive the care they deserve.
What can Medibank Pet Insurance cover?
The world of pets is almost entirely unpredictable and we've all heard the stories of accidents or sudden illnesses that result in unexpected vet bills. A visit to the vet could set you back anywhere from an average of $203 for an ear infection, to an average of $1,014 for a snake bite.
Medibank Pet Insurance provides up to 70%, 80% or 90% back on eligible vet bills, depending on your level of cover, for things like: ꭥ ∏
- Prescription medicines and drugs
- Vet consultations
- Treatment of cruciate ligament conditions
- After-hours emergency
- Laboratory and diagnostic tests
- Specialist care
- Surgery to treat conditions covered under your policy.ꭥ
- Emergency boarding
Convenience and care
Medibank's Extra Care provides benefits for specialised therapies like physio, chiro and acupuncture, and specified dental conditions. Extra Care is included with Pet Max, and available as an optional benefit with Pet Protect and Pet Plus.† You can find more information on our product product comparison page.
If you have a Medibank Pet Insurance policy, you can make a claim via GapOnly®.~ GapOnly can help relieve the stress of upfront vet payments, allowing you to claim on the spot for eligible vet bills. Please note annual limits, some waiting periods and other conditions apply.
You can also get access to a trusted vet anywhere, anytime via VetChat.^ VetChat connects you with an experienced Australian registered vet to help your pet within minutes, via chat or online video call. Complimentary VetChat membership is available to all Medibank Pet Insurance policy holders and includes up to four consults per month.^ Register now.
Things you should know
ꭥ Depending on your level of cover. Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess may apply. Extra care limit may apply (where applicable).
∏ Items must be in relation to covered conditions (subject to policy terms and conditions). Refer to your PDS for more information.
~ Available at participating vets, find your nearest GapOnly® Vet here. The gap is the difference between the vet’s invoice and the eligible claim benefit under your pet insurance policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. GapOnly® is available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner.
† Policy T&Cs, extra care limit, applicable benefit percentage, waiting periods and exclusions apply. Excess may apply. Extra Care is an included additional benefit with the Pet Max plan and an optional benefit available with Pet Protect and Pet Plus. See PDS for more information.
- Based on Medibank Pet Insurance data during the period between 1 January 2022 to 31 December 2022. Figures include the cost of medicines, vet fees and other associated expenses.
Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank).
Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank.
Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.
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