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How do I update my Pet policy details?
The Pet Portal can help manage your Pet Insurance policy.
For more information on how to login or register for your Pet Portal, please click here.
There you can:
- Update your contact information and notification preferences.
- Update your payment details.
- Make and manage a Pet Insurance claim.
- Access your key Pet Insurance policy documents.
If you need to make other changes to your policy please call our Customer Care Team during operating hours on 1300 980 601.
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
We are open on Sundays.
In providing your telephone number, you consent to Medibank contacting you about health insurance.
We'll have someone call you soon to help with any questions you have.
Or, check out our FAQs and guides to help get you started.