How can we help you?
How-to guides
Simple step-by-step instructions on how to register/login, update your details, and lots more.
Claiming guides
Learn how to claim for your services, including ambulance, hospital, and medical.
Dental information and claims
Learn about dental services and how to claim for them.
Security and Privacy
Keeping your personal and health information safe is important to us. Learn what we’re doing, and what you can do, to keep your personal and health data safe.
Support by category
Support for other products
The support you need, when you need it
Whatever health journey you're on, we have a range of health services, programs, tools, and information to help you every step of the way.
My Medibank app
Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*