Enter your postcode to find your nearest store to have a face-to-face chat!
How long is the waiting period?
That depends on the types of services or items included on your cover.
2 months* | All services (including ambulance services) - except those set out below |
6 months | Optical bonus Ultra bonus |
12 months | Pre-existing conditions. However, the 12 month pre-existing condition waiting period does not apply to hospital or hospital substitute treatment for psychiatric treatment, rehabilitation treatment or palliative care Obstetrics-related services Major dental services Orthodontic treatment Dental surgical procedures and surgical extractions (eg. wisdom teeth) Nebulisers Peak flow meters Spacing devices |
24 months | Blood glucose monitors |
36 months | Hearing aids Laser eye surgery |
* If you have an accident after joining us or changing cover and require treatment, we'll waive the 2 month waiting period.
Have questions?
Our team of experts are ready to help!
Fill in the form below or get in touch by calling our dedicated line 1300 110
086.
We are open on Sundays.
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