How long is the waiting period?
That depends on the types of services or items included on your cover.
| 2 months* | All services (including ambulance services) - except those set out below |
| 6 months | Optical bonus Ultra bonus |
| 12 months | Pre-existing conditions. However, the 12 month pre-existing condition waiting period does not apply to hospital or hospital substitute treatment for psychiatric treatment, rehabilitation treatment or palliative care Obstetrics-related services Major dental services Orthodontic treatment Dental surgical procedures and surgical extractions (eg. wisdom teeth) Nebulisers Peak flow meters Spacing devices |
| 24 months | Blood glucose monitors |
| 36 months | Hearing aids Laser eye surgery |
* If you have an accident after joining us or changing cover and require treatment, we'll waive the 2 month waiting period.