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What is Live Better rewards?
Live Better is Medibank's exclusive health and wellbeing program designed to help you do just that - live better.
With Live Better rewards, eligible Medibank members with hospital or extras cover can earn Live Better points for simply looking after their health. Earn up to 30,000 Live Better points per year when you track your healthy actions through the app. This is on top of the bonus points you’ll earn when you join and complete your first goal or challenge within the first 4 weeks.
Here are a few easy ways to start earning points:
- Connect your fitness app to track your steps and reach your daily step goal in the My Medibank app.
- Visit selected Members’ Choice Advantage providers and get rewarded for your dental check-ups (up to 2 per year) and prescription optical purchases.^
- Download the Live Better app and join bonus point challenges or shop with some of our partners to earn even more points, as a Medibank member with hospital or extras cover.
100% back on dental check-ups twice a year
Here's something to smile about - all Medibank members with extras cover get 100% back on up to two dental check-ups every year, including x-rays, at any of our 900+ Members' Choice Advantage dental practices.²
Accident Cover Boost
Members with hospital cover get Gold hospital benefits (no matter what level of cover they are on) if they have an Accident in Australia after joining - thanks to our Accidental Injury Benefit.³
24/7 Medibank Nurse
Members with hospital cover can call our phone service to speak to a Medibank nurse about their health concerns at any time of the day or night.⁴
24/7 Mental Health Phone Support
Members with hospital cover can talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week.⁴
Canstar awarded ‘Outstanding Value Insurance’ 14 years in a row
We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.
Switching to Medibank has never been easier
1. Find your cover
We help you find the health insurance that best suits your needs.
2. Let us do the paperwork
Simple and easy. We’ll cancel your old membership for you.
3. No waiting periods again
There’s no need to re-serve waiting periods you’ve already served with your old fund.⁵
Things you should know
^ Members’ Choice Advantage dentist: Maximum 2,000 points per member per calendar year. Award of points is subject to the approval of a claim for the health service. Waiting period may apply. Not available in all areas. Points will be credited to their account only when the member registers as a Live Better Member within 6 months from the date of receiving the health service, subject to the Medibank Live Better terms. Must be a Medibank member with extras cover or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to earn Live Better Points for receiving an eligible health service and redeem rewards. Excludes Overseas Visitor health cover, Working Visa health cover, Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. See full Medibank Live Better terms.
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¹ Based on the number of policies set out in APRA’s Operations of Private Health Insurers Annual Report 2017/18 for Medibank Private Limited
² Limited to two dental check-ups on all extras annually. Maximum two bitewing x-rays per check-up, where clinically needed. Two month waiting period may apply. Not available in all areas.
³ For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes claims covered by third parties and our Private Room Promise. Out of pockets may apply.
⁴ OSHC members should call the Student Health and Support Line on 1800 887 283
⁵ You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.
‡ Offer extended - for new Medibank members on new memberships who join and start eligible combined hospital and extras from 1 September – 16 November 2021 and have not held Medibank health cover in the previous 60 days (unless a dependent coming off parent's cover). Must quote promo code ‘LIVEBETTER’ and set up direct debit when joining. Must maintain direct debit and hold eligible product for 28 continuous days from the policy start date in order to receive the offer. Excludes Corporate covers, Accident Cover, Ambulance Cover, Overseas Visitors Health Insurance, Overseas Students Health Cover (OSHC), Working Visa Health Insurance, ahm covers and other selected covers. Not available with any other offer. Live Better Points: Policyholder will require access to a smartphone and will need to download the My Medibank App and complete a Live Better goal or download the Medibank Live Better app, register a new account and successfully complete any one-week challenge or goal within 42 days of joining. Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Policyholder will need to have registered a My Medibank account and linked their My Medibank account with their Live Better account within 42 days after the policy start date. Live Better points could take up to 8 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 20,000 Live Better Points, and families and couples will receive 40,000 Live Better Points. Rewards terms: Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/ 2&6 month waits waived on extras: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you’ve reached your limits from a previous fund you may not be able to claim straight away.
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