About benefit replacement periods
This varies from item to item and generally applies per member unless specified in the following table.
| 12 months | Repairs of external prosthesis and health appliances |
| 2 years | Wigs Hip protectors Insulin delivery pens Pregnancy compression garments |
| 3 years | Blood glucose monitors Breathing appliances Dentures, crowns and bridges Other health appliances and external prosthesis TENS machines |
| 5 years | Hearing aids Sleep Apnoea - continuous pressure devices and other similar approved appliances under our hospital cover (excluding Young Hospital) |
It's a period of time you need to wait after purchasing an item included under your cover before you can receive further benefits to replace the item. For example, if you received benefits for an insulin delivery pen, purchased on 1 July 2021, you can only receive benefits for another one purchased on or after 1 July 2023.