Changes to natural therapy services

As part of the Australian Government changes, which are industry wide, all health insurers are no longer permitted to pay benefits towards selected natural therapies in Extras cover.

As part of the Government changes on 1 April 2019, all private health insurers are no longer be permitted to pay benefits towards some natural therapy services under extras cover for Australian residents. For Medibank this includes:

 

  • Alexander technique
  • Aromatherapy
  • Bowen Therapy
  • Feldenkrais
  • Western Herbalism
  • Homeopathy
  • Kinesiology
  • Naturopathy
  • Reflexology
  • Shiatsu

 

The following treatments will continue to be included in your extras cover:

  • Remedial Massage/Myotherapy
  • Acupuncture
  • Chinese Medicine
  • Exercise Physiology

 

Your extras limits won’t change and benefits will still be paid for the natural therapy services being removed from your extras cover as long as your treatment was before 1 April 2019 – subject to your annual limits.

Frequently asked questions

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We'll be keeping you updated as we hear information. Here's how you can stay up-to-date about the upcoming changes.

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