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State of disaster temporary premium reduction

Special support for members living in a state of disaster

Victorians are doing it tough at the moment. And with many of us experiencing financial hardship, we've designed a 'state of disaster temporary premium reduction' to help ease the financial stress our members may be facing, as a result of reduced income/work hours due to COVID-19.

Eligible membersŦ can access a temporary premium reduction of 10% on their premiums for 3 months, starting 1 October 2020.

Who is eligible? 

 

Eligibility criteria

You must be:

  • A Medibank residential health cover member who has held their cover for at least three months 
  • Not currently receiving one of our other financial relief options
  • Living in an area with a declared state of disaster due to COVID-19 (i.e. Victoria).

For example, you may have reduced working hours or pay, or a reduction in household income due to being a sole-trader or self-funded retiree. 

If you are currently receiving government support for your circumstances (eg. JobSeeker, JobKeeper, etc.), you may be eligible for a 50% temporary premium reduction. Find out more about our other financial hardship assistance package.

 

How to apply

Step 1:    Log in (or register) to My Medibank 

Step 2:    Complete the state of disaster temporary premium reduction application form. 

Step 3:    Medibank will confirm your eligibility and apply the temporary premium reduction of 10% to your premium from 1 October for a period of three months. Please allow up to three weeks for your application to be processed.

By applying for the 10% temporary premium reduction, you are declaring the information regarding your financial hardship is true and correct. Please note you may be requested to supply additional information to support your application.

Note: Members with Overseas Visitors Health Cover or Overseas Workers Cover are excluded and should contact Medibank on 132 331, or on 134 148 if you are an Overseas Student Health Cover member, to discuss your membership.

Need further support?

As the coronavirus (COVID-19) outbreak continues to evolve, Medibank has a range of services available to support your health and wellbeing during this time. Find out more

Things you should know

Ŧ   The financial relief options outlined on this page are only available to Medibank residential health members who have held their cover for at least three months. Members with Overseas Visitors Health Cover or Overseas Workers Cover should contact Medibank on 132 331, or on 134 148  if you are an Overseas Student Health Cover member, to discuss your membership. Additionally, the 'State of disaster temporary premium reduction' only applies to residents within a declared state of disaster in Australia.

While we hope you find the information on this webpage helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information on the webpage carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).

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